Privacy Policy

Collection of personal data

At Art Tours Sthlm, we store and process personal data about you in order to serve you in the best possible way.

This happens when you as a customer visit our website and booking page, purchase an experience gift, book an experience, sign up for our newsletter, sign up for a waiting list or similar.

When you visit our website

When you visit our website or booking page, we collect information sent from your device - computer, mobile or tablet. This may be information about your device ID, IP address, device type, browser type, length of visit, geographic location, preferences or information about your use of the website. This personal data is also collected through cookies and tracking URLs. The information is collected and anonymized.

When you buy from Art Tours Sthlm

When you make a purchase on our website, it may be necessary to collect a number of data about you. The amount and type of data can vary from situation to situation. However, we usually collect your basic information such as name, address, email address, telephone number, financial information, IP address and other information that we need to process the transaction.

Once you have made a purchase with us, we will send you important information through the information we have received from you. This is usually sent via the email address and telephone number you have provided to us.

Transfer of personal data to third parties

Internally, we process personal data in our booking system and all other systems used for the administration of our company. These systems are designed to handle questions, information and customer care related to your purchase of experiences with us. These systems can handle all personal data that we collect.

Storage of data

We store your personal data for as long as it is necessary and permitted by applicable law.

We are obliged to protect your personal data and to do this by using various measures against unauthorised access, loss, destruction and against disclosure of your personal data.

Your rights and withdrawal of consent

You can contact us at any time and withdraw your consent to the storage of personal data. This is done by writing to us via email.

Personal information that we need to store in order to enter into a contract and fulfill it with you is permitted without consent. If we collect and process personal data for other purposes, explicit consent is required from you as a customer. This could be, for example, by signing up for our newsletter.

If you wish to complain about our processing of your data, you must contact the Danish Data Protection Authority, Carl Jacobsens Vej 35, 2500 Valby, tel. 33193200, e-mail: dt@datatilsynet.dk